Reference

How We Handle Your Information

We collect and protect the data you share when opening an account, making deposits through bKash, Nagad or Rocket, and playing our live tables and slots. This policy explains what we gather, how we use it, and the controls you have over your information.

Wallet verification dataAccount activity recordsDevice and access logsCookie and session trackingSupport interaction history
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PRIVACY CONTACT

Reach Us About Your Data

If you want to see what information we hold, correct an error in your account details, or request deletion after closing your account, our support team handles privacy requests directly. You can ask questions about cookie settings, wallet data sharing with payment processors, or how long we keep your login history.

Live chat for privacy requests Open the chat widget from any logged-in page and select the privacy or data-request option. Our team responds within minutes during peak hours and confirms receipt of formal data requests with a ticket reference.
Email for written requests Send your request to support with your registered mobile number and account username. We verify your identity before releasing personal data or making changes, and we reply with next steps or a data export within a few days.
Account settings for self-service Log in and open account settings to update your contact details, review recent login locations, or download a summary of your deposit and withdrawal history. You can also revoke third-party integrations or adjust marketing preferences from the same screen.
DATA SAFEGUARDS

How We Protect What You Share

We encrypt your password and payment details at rest and in transit. Wallet transactions through bKash, Nagad and Rocket are processed over secure channels, and we never store your full payment credentials. Session cookies expire after a period of inactivity, and you can log out from all devices at once if your phone is lost or stolen.

Encrypted wallet transfers When you deposit via bKash, Nagad or Rocket, we pass your transaction request to the payment processor using encrypted tokens rather than storing your wallet PIN or full account number. The processor confirms the payment, and we credit your balance once cleared.
Session and cookie control We use session cookies to keep you logged in and remember your preferred language and game filters. You can clear cookies from your browser settings, though you will need to log in again and reset your lobby preferences when you return.
Account access logs We record the device type, IP location and timestamp for every login. You can review recent sessions from account settings and log out from any device remotely. If we detect an unusual login pattern, we send a verification code to your registered mobile number before allowing access.
Data retention and deletion We keep your account information and transaction history while your account is open and for a compliance period after closure where regional rules require it. You can request deletion by contacting support; we remove personal data within a reasonable period, keeping only anonymised records for audit purposes.

Privacy Policy Questions

We collect your mobile number, a username you choose, and device information from your first login. When you make a deposit through bKash, Nagad or Rocket, we record the transaction amount, timestamp and payment reference so we can credit your balance and verify withdrawals later.

We share transaction details with bKash, Nagad and Rocket processors only to complete your deposits and withdrawals. We do not sell your information to advertisers or third-party marketers. Game providers may receive anonymised session data to deliver live tables and slots, but they do not see your name or mobile number.

Log in and open account settings to view your profile details, recent login history and deposit summary. For a complete export including game logs and support tickets, contact our team via live chat or email with your account username and registered mobile number for identity verification.

Yes. Contact support and request account closure. We close your account, process any pending withdrawals, and remove your personal data within a reasonable period. We may retain anonymised transaction records for compliance and audit purposes where required by regional financial regulations.

We use session cookies to keep you logged in, remember your language preference and track your lobby activity for a personalised experience. You can clear cookies from your browser settings at any time, though you will need to log in again and your game filters will reset to defaults.

We record your device type, operating system and IP location each time you log in to help prevent unauthorised access and detect duplicate accounts. You can review recent login sessions from account settings and log out remotely from any device if your phone is lost or compromised.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.